7 craft & customers questions
For corporate
- 1
What do our customers or users put up with that would embarrass us if we saw it?
- 2
What is the best thing we have shipped or delivered, in your view, and why?
- 3
What is a detail of our work that you care about more than anyone else does?
- 4
Where do we cut corners that we would not admit to a customer?
- 5
When did you last talk to an actual customer, and what surprised you?
- 6
What would you be embarrassed to explain about our product or service to a friend?
- 7
What do you wish customers understood about the work behind what they get?
Try answering these at the same time
Reading a question out loud means whoever answers first sets the tone for everyone else. In Answersealed you each answer privately, and the answers only open once everyone has replied — so you get what people actually thought.
Start with someone